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2011 ANNUAL USTA-NEVADA ![]() |
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2011 President’s Report |
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In 2007 the USTA The years prior to We are happy to report that every year since hiring Mr.
Wolfington and putting into place our restructuring plan USTA
As a result of our
success USTA
During this same 4 year period of
financial restabilization USTA One of our biggest highlights however
was the fine work Over the last four years USTA Thank you, President
USTA 1333 Tel: 702-792-8384 Fax: 702-792-8737 Web: nevadatennis.usta.com
2011 EXECUTIVE DIRECTOR ANNUAL
REPORT (To be made part of the minutes)
Dear Pros, Captains and Members: The USTA Nevada staff including
Here is a list of
USTA-Nevada’s top 10 accomplishments
1. Helping bring pro tennis back to Las Vegas – proving Vegas
can do it by selling more tickets then most markets, 6,400 tickets sold at the
Championship Series event with Agassi, Sampras, McEnroe and Courier.
2. 28% Growth in league & 5% growth in membership over 4
years
3. This year net profit increased 37% to $68,998, which helps
our reserves
4. Revenues have
increased 16.07% over the last 4 years
5. We tripled our cash reserves in
4 years going from unstable to stable!
6. TAO Adult Awards banquet and Jr
Awards banquet at Schulmans
7. Herman
Ahlers won a National Championships
8. Red Rock team brought women’s pro
tennis back to Vegas big time!
9. Kimberly Yee went 4 rounds at US
Open jr’s, Kristofer Yee reached finals of nationals and won Authur Ashe
contest.
10. Full 3rd party financial audit gave USTA
We are very proud of the work we have done over the last four
years to stabilize our organization both financialliy and programmatically. We
look forward to using our stability to build a stronger future through growth
in adult league, ten and under tennis, diversity and our special community
events.
Thank you for all of
your support.
Sincerely,
Ryan Wolfington Executive Director USTA-Nevada District
2010
EXECUTIVE DIRECTOR ANNUAL REPORT
BUILDING COMMUNITY
INITIATIVE
BRINGING PRO TENNIS
BACK TO
Agassi – sampras –
mcenroe – courier
We
partnered with Jim Courier’s group to kick off the “Pro tennis is back in
Our
goal was the prove
We
put on an intense three month campaign with interns, volunteers and all of my
time to promote the event. The event sold over 6400 tickets! We had over 70
volunteers we recruited and managed to make it a success. Our office made over
12,000 phone calls.
We
also negotiated a percentage of our own ticket sales going back to our
organization which we were able to use to buy more tickets for our VIP partners
and local leaders. This was an extraotdinary advocacy opportunity!
RED ROCK PRO
TOURNAMET
The
team at Red Rock Country Club including Tyler Weeks, Jordan Butler and Mike
Coppenhaver did a great job bringing womens tennis back to Vegas. Many locals
got wild cards and played in the event. Many great leaders supported the event.
It was one of the best community events of the year.
HALL OF FAME AWARDS
BANQUET
The
Intermountain USTA Hall of Fame was in
We
were also able to get the leaders of our state to attend including : Senator
Ensign, RUDY from the block buster film, Commissioner
Weekly, Commissioner Larry Brown, City Councilman Ricki Barlow, Henderson City
Council person,
The
Hilton CEO helped us upgrade national and sectional leaders into luxury suites
at no extra charge.
MATS WILANDER EVENT
Our
office was the organizer for the Mats Wilander event this year. I traded our
promotional support in exchange to him attending our MARQUEE League Kick-off
party. I attended and help promote all of the events at Dragon Ridge, Canyon
Gate, Cosmopolitan. I met with Cosmopolitan leadership about their new tennis
program and helped promote the grand opening by announcing it at our party,
with Adrin Himmelheber.
MARQUEE LEAGUE KICK
OFF PARTY – With Mats Wilander
The
party was a huge hit. A vip section was set up just for pros and board. Over
700 people showed, people left because it was so packed. Commissioner Weekly
gave Mats a proclamation and officially kicked off the season. It was a massive
hit.
USTA-Nevada
Junior Awards Banquet and Nate Schulman Tennis Ball
We
were able to be a part of and partner with the Hennessy Foundation awards
banquet, which saved us $6,000. Commissioner Weekly spoke. Ellie Smith sang.
Hennessy Foundation paid most expenses. We sold around $800 in raffle tickets
for USTA
WORLD TRAVEL AND
TOURISM COUNCIL
We
took some juniors along with our Harvard intern to a very high level world
conference where they listen to Ted Turner and met major CEO’s and leaders.
They also had a “Leadership lunch” with my Uncle Vince Wolfington who founded
the organization with JW Marriott and the CEO of American Express. They met the
Secretary of Commerce for the Obama administration as well.
JUNIOR PARENT CONFERENCES
I
meet with parents and players all the time to help them with schedules, advice
and scholarship information for college. Ms. Sinatra, Mahlangu’s, Yee’s,
Berkabile’s, Bon, Qualls, Ingwaldson, and more.
QUICK START WORKSHOP
National USTA
Staff held a Quickstart training session for free for all local pros, parents,
teachers and tennis lovers who want to learn the new Quickstart programming
ideas. We had over 100 people and pros
attend. It was a big success.
In
partnership with VT Marty Hennessy Foundation, Boulder City, Henderson Parks
and Rec and the City of Las Vegas parks, we have done 4 quickstart workshops to
train parents, coaches, players, and juniors how to coach 10 and under tennis
using quickstart equipment. The national trainer was so impressed that we had
juniors out there learning to teach he wants to do a national USTA article on
it. He was blown away that the number 1 14 under nationally, Kimberly Yee, was
in his training session and that she actually teaches a free program for free!
BNP PARIBAS USTA-NEVADA TRIP
-We gave Indian
Wells tournament a bye on 1st weekend due to past complaints -Negotiated a
discounted rate with nice hotel compared to $250 rate on hotwire - USTA-Nevada
members bought 70 plus tickets at a discounted rate - Many USTA
TAO CAPTAINS MEETING AND PARTY
We held the
Captains Meeting at TAO nightclub. All captains received a free food and drinks.
Many stayed and danced. Fun!
DOWN UNDER WITH
CAHILL EVENT
Glen
Alex put on her annual event. USTA-NV sponsored the event with eblasts and free
balls. I also bought two spots personally and sent the staff.
LIVE STRONG EVENT
Rob
Kinas’s annual event was a big success. We helped promote the event. Mary is on
the committee. I also got Asia Muhammad to attend. I attended and got 40
juniors to as well.
USTA
This
gave us a full page ad. 200 FREE tickets, which we used 150. 20 VIP all access
badges to parties etc. I was also given the honor of opening the film festival
by presenting Steve Bellamy (founder of tennis channel) and his movie at the
Premiere, which eventually won the Festival! I invited all USTA members.
I
invited all USTA juniors to a “Leadership Dinner” with the Founder of the Tennis Channel and Ski Channel
Steve Bellamy. He waived his speakers fee as a favor. The CEO of the Hilton
attended as well.
LAVO - TAO USTA-Nevada
Awards banquet
Thanks
to the sponsorship from Jason Straus and his partners at TAO-LAVO group we were
able to hold our annual awards banquet in style. The party was fully sponsored,
so our event values at roughly $15,000 cost us nothing!
In
line with our cost cutting and “green” initiative we saved money by using used tennis rackets
as awards.
Special
guests included: Bill McDonald of McDonald Ranch, Pro Asia Muhammad, GM Dragon
Ridge CC, Dirk Superintendent of Henderson Parks and Rec, his Director and sr
staff, Adolph Huddleston, Lornie Kuhle came in from LA, Kevin Janison, Board
members Jon Janotta,
PUMPKIN CHECK-IN PARTY
The Pumpkin
Tournament had a pot luck check-in party. The pot luck helped us avoid $3,000
in food costs.
MARKETING INITIATIVE
LEAGUE AD
CAMPAIGN We started a “We Need Players” ad campaign designed
at inviting players to join League. This included ads in the magazine, PSA’s
and e-blasts. We had an additional 100 responses the last time we did this.
HIGH
PERFORMANCE INITIATIVE
- -Big opportunity for local juniors who won’t
have to travel to this in another state! BIG! -Many local pros
signed up to do weekend of training. -Suggested the
section allow more pros to rotate in to teach the weekend event
LEADERSHIP
BREAKFAST We participated in many “Leadership Breakfasts” with
local tennis players including CEO Hilton, Marriott senior Executives, Neil Tomlinson, and others. E-mail
invitations were sent out to all local juniors on our list and 28
attended. VT Marty Hennessy Foundation
paid for the cost of the breakfast as a sponsor. We reached out to Meadows,
Bishop Gorman and
ADVOCACY
INITIATIVE
For all of our
social events I send a personal letter and email out to our VIP list, which
includes all state politicians, park and recreation leadership and key leaders.
This year I have
met with fewer politicians to advocate for tennis because funding is way down
so no tennis centers will be built. I did reach out to the following
politicians:
-Senator John
Ensign -City Councilman
Ricki Barlow -City Councilman
Stavros Anthony -State Legislature -Mayor Oscar
Goodman
In
an effort to get the word out about tennis, to advocate for new facilities and
improved courts at parks and schools I attended the following events:
Mayor
Goodmans election party. Talked with Mayor. Councilman
Ricki Barlows victory party. Talked with Councilman and City manager Betsy. Commissioner
weekly meeting. City
of City
of Boys
and Girls Club President
I
met with
FACILITY ASSISTANCE -
CONSULTING
I
met with Par Sanquist and talked for two hours on the benefit of quick start
and how it would fit his schools approach to learning. Adolph subsequently set
up a thriving quick start program through the school at Dragon Ridge. I met and
consulted with Tim on ways he can improve his business model and marketing at
Lorenzi. I assisted Ben Coates in promoting his Wilander event and got him
players. I assisted cosmopolitan by meeting with leaders and getting Adrin
players for his Mats Wilander event. I emailed all the pros letting them know
we are happy to offer our help, best practices and advice if needed, free.
PARK PERMITS
I
met with the City of Las Vegas Parks and Rec leadership to find a solution to
park permits that was a win for both sides.
AGASSI
BOYS AND GIRLS CLUB PROGRAM SURVIVES IN PART
Thanks
to Commissioner Weekly and the Police Athletic league a grant has come through
to help the Agassi Boys and Girls Club program to continue. The high
performance program is no longer running. Those children in the recreational
program are still at Agassi working with the program Director Sue Ownes.
PARTNER ORGANIZATIONS AND PEOPLE
I have talked and
gotten ideas from most of the pros and clubs in town. I also have talked and or
worked with the following people about ways our organization can partner and
grow the game of tennis. The people below also helped the organization in some
way this past year.
- -Stratosphere CEO
Frank Riolo -Bob and Mike
Bryan -Wayne Bryan -Actor Eduardo
Verestagui -USTA National
staff Geoffrey Russell -National USTA
Board member Judge Valdez -National USTA
Staff High Performance -Martin Blackman -Telemundo
Marketing Director -National USTA
Community Tennis Staff David Slade -USTA National
NJTL staff Dan Limbago and Emily Sandor -Tenniswarehouse
President Don Hightower -Claudine Grant,
FOX news reporter -ITA Executive
Director David Benjamin -Entertainer Clint
Holmes -Newsman Kevin
Janison -New Vice
President Rob Scott -Incoming ITA
President Jon Messick -Marriott
International Steve Heitzner -Attorney and
tennis enthusiast Phil Aurbach -ITA Volunteers -Darian Borowiak,
Agassi Foundation Sr. Staff -NJTL leader Ray
Benton -Leon Vernon –
NJTL -Dr. Sid Franklin
- NJTL -Andre Agassi
Foundation Director Adam Carey and Foundation Leadership -Boys and Girls
Club President and Chairman of -Senator John
Ensign -City Councilman
Stavros Anthony -Agassi CEO Steve
Miller -BYU head coach
Brad Pearce -ED of -ED of -ED of ITA Mathew
Warren -ED of -Laura Wilson,
Rep. -YMCA Sr. Vice
President -Interns for video
and admin work -Staff and
leadership at City, County and - -Many clubs and
pros -Whole Foods
Marketing Director - -Lower school
principals -Trader Joes staff
COMMUNICATION
INITIATIVE
-I sent the Annual
Report from last year to all members via Inside Tennis Magazine -I sent the Annual
Report for Captains, for pros, and for members to all groups via email and will
do again this year -Sent out
quarterly tournament schedule reminders -Sent out 2011
Tournament schedule via e-blast -Published many
articles on USTA-Nevada -3rd
annual tournament poster worked out well.
-Sent many PRO
& CAPTAIN ALERTS to update them on important items -Sent information
letter to all junior parents and coaches about new RTC.
PRO MEETINGS
I have met with 20
or more pros to go over the USTA-Nevada Business Plan to get their feedback.
PROS UPDATE
I sent two pro updates letting them know what they can get
involved in. These opportunities included: Club promotion E-Blast, Special pros only
Preview rate at Ravella, formerly known as The Ritz Carlton - Lake Las
Vegas, Free USTA memberships for 10 and
under players, Marketing, program &
event planning, human resource support, free to member organizations, a special
rate on staff personality tests, invitation to take part in new "Starter
Camps" promotion to get ages three to seven playing, Quickstart workshop opportunities to host,
and more.
USTA NATIONAL AND
SECTIONAL INITIATIVE
SECTIONAL AND
NATIONAL MEETINGS -
-I sent our Annual
Report to Sectional and National leaders. -We received a lot
of positive feedback - -We have created a
pathway for volunteers to get active locally, then Sectionally, then
Nationally. -In 25 years only
two people have ever been on National committees: Sandy Tueller and
myself. This past year two people from
INTERMOUNTAIN
RESTRUCTURING
Over
the last 3 years
What
began as a desire to improve our sections ability to grow the game led to a
complete restructuring of the organization. As a result the section now has a
new strategic plan, a new business plan, a new positive energy and positive
vision that is inclusive and very motivating.
This
could stand to be one of if not the most powerful contributions to our section
and district in our organizations history. It has already began to impact the
moral of volunteers, staff and our bottom line in growing our numbers. Much of
the credit goes to the ITA board of Directors and it’s leadership, especially President
Jon Messick. Our own
BUSINESS
DEVELOPMENT INITIATIVE
EXCLUSIVE HOTEL
-Sent an RFP to
top hotels in Vegas -Offered exclusive
Strip and Summerlin rights to our events and assistance in getting non-USTA
events at Darling, etc. -Met with Darling
and UNLV and Hennessy Foundation who all run National events and agreed to let
me bargain for them collectively -Marriott, Venetian
and Hilton submitted proposals -Staff voted on
the hotel without comment from me at our staff meeting -Staff voted the
best proposal was the Hilton for the Strip and Marriott for Summerlin -Hilton has been
an incredible partner, sponsoring most of our events and giving us comped or
discounted rooms for VIP’s and upgrades.
SUPPORTING PROS
& CAPTAINS INITIATIVE
THANK YOU GIFTS AND EVENTS
-Captains and pros
were given free football tickets -LAVO, TAO parties -Sent District
League Championships photos to all captains and team players for Spring League
ADULT LEAGUE
Mary has done a
great job. Captains and pros have done a great job. As a result league tennis
has grown again, now showing 28% groth
in four years.
WEBSITE
-Website additions
to add clubs’ information went into effect this year. Now any club can post all of their
information on the site. -“Click to play”
button added on website so people looking for tennis can fill out form -Regional referral
system created that sends all persons requesting facility information a list of
facilities in their region. This
inspires fairness and confidence. -New website
survey functions have helped us
PROFESSIONALIZING
THE ORGANIZATION INITIATIVE
BOARD ORIENTATION
-USTA- -I met with our
new Board Members and updated them on all aspects of our Strategic Plan and
Business Plan.
STAFFING
Admin assistant has
been very successful in her new job.
NEW BANK
I
met with Chris Gaynor and set up the new bank account and Service First bank. This
transition has been great for our organization. Chris is also a tennis player!
ACCOUNTING
Dann
Battistone officially took over the organizations accounting and book keeping
this year. It has been very smooth and made our process far more efficient.
EMPLOYEE PROCEDURE AND POLICY MANUAL
W continue to add
to our new Procedures Manual for each job. This way if a new person were to
come into the job, there would be a “How To” that is detailed and simple,
explaining all the tasks and procedures related to that specific job. Some are more in-depth than others, but the
basic outline has been achieved for each job. These archive and Procedure
Manuals have helped staff to see their roles more clearly. The Manuals also insure continuity in case a
staff person moves on and has to be replaced.
We are in the
process of changing and editing the existing employee policy manual.
EMPLOYEE EVALUATIONS
We strted with a
formal employee evaluation form for all staff positions that I created.
USTA-NEVADA ARCHIVES
I went through the
archives and discovered the following:
1.
Our
Minutes, Board meeting procedures, ED Reports and Annual Reports are far more
in depth and more professionally written then any others in the past 10 years. 2.
I
archived all of our Annual Reports so they are easy to find in a binder instead
of buried in boxes in storage 3.
I have
archived all ED Reports in a binder
AUDIT
The audit done by
the Intermountain’s accounting firm confirmed that all our books and records
are correct and show everything is doing well.
-The Auditor’s
letter is available to the Board
RAVELLA PARTNERSHIP
The
former Ritz Carlton on
STAFF RETREAT
We
took the staff to Ravella Resort for our annual staff retreat. This was very
successful. I also think it was a great way to reward and motivate them without
spending money.
DIVERSITY
INITIATIVE
-Assisted in
helping families and programs apply for diversity grants -Helped promote
the Hispanic Ad campaign -Met with Latin
Chamber of Commerce -Helped administer
and set up programs in title 1 schools and in diverse areas -Helped recruit
Diverse umpires -Inspired
Diversity on the Board and on committees -Held in office
Diversity discussions -Reached out to
diversity vendors for printing
VOLUNTEER
INITIATIVE
Recruited countless volunteers including interns -Interns include: Video intern Graphics intern Marketing intern Sponsorship intern
Our internship
program has given college and high school students an opportunity to learn,
augment their resume and get experience. In return we get some high level help.
PROFESSIONAL
TOURNAMENTS INITIATIVE
We partnered with
BNP Paribas, International Tennis Hall of Fame and SAP OPEN to promote their
events in
FUNDRAISING
INITIATIVE
CITY WIDE RAFFLE
VegasTennis.com’s
Marty Hennessy Jr. Tennis Foundation does a “Community raffle.” They get
prizes, print tickets and on the ticket it says purchase a raffle ticket to
support community organizations and juniors, and it lists us as one of the
beneficiaries. The “Citywide raffle” concept arms everyone who participates
with raffle tickets and a poster of prizes , in return asking the organizations
that participate to help get prizes. Right now USTA-Nevada has sold tickets
with all the proceeds going to USTA
Each
organization is responsible for selling their own tickets and they get to keep
the money. USTA
LATINO TENNIS
OUTREACH INITIATIVE
-Went to Latin
Chamber of Commerce meeting breakfast -Telemundo did
feature story
The following
clubs agreed to put on free clinics for the Hispanic ad campaign: VegasTennis.com’s
Marty Hennessy Jr. Tennis Foundation We need more
INSPIRING STAFF
INITIATIVE
STAFF TRAINING
Held a staff
retreat at Ravella, the former Ritz Carlton at
SPONSORSHIP INITIATIVE
I met with
PUBLIC RELATIONS INITIATIVE
I was on the sports talk radio show “In the Zone”
and discussed the many tourist opportunities for a tennis player when coming to
INSIDE TENNIS
MAGAZINE
Our relationship with Inside Tennis allowed us to
send 9 issues to our members promoting a different club, pro and program each
month. This is also used as a tool to
communicate with and educate members.
Press Releases
I have sent out countless press release and
published articles to our web site.
Articles
Published
We have gotten over 30 articles published this year
about or relating to tennis including a few TV spots.
TEN AND UNDER INITIATIVE
MIDDLE SCHOOLS
The last two years building our schools program has
been a top priority. Our pilot program
at Sig Rogich and Gibson middle school has been very successful in offering
high quality and fun programming to children. We maintain a 4 players to 1
coach ratio which is achieved by having volunteers from the high school, local
league teams, NJTL’s, juniors and parents.
LOWER SCHOOLS –
10 AND UNDER
2011 the Board has agreed to make 10 under tennis
the top priority so we will now move into lower schools, kindergartens, YMCA’s,
Boys and Girls Clubs and offer a free weekly and monthly clinic and tennis
carnival for ages 3 to 10.
We hope to start a school program, then team and
league program that will feed to match play days and tournaments for players 3
to 9 years old. We will also be entering the schools to run gym classes like we
already did this past year at
Partnering
with the NJTL we did a tennis carnival at
COST CUTTING INITIATIVE We continued to cut costs in all areas, including
these few examples:
-No cleaning service -Getting sponsors to pay for items we normally have
to buy -Potluck at Pumpkin -NJTL sponsored Junior Banquet and League -Cut ED travel by canceling trips, sharing hotel
rooms, etc. -No cost of living raises -Bulk purchasing and RFP’s to get better prices -Negotiated reduced lease
REFERRALS INTEGRITY INITIATIVE We are trying something new to promote clubs and
pros. Before I came to the USTA I always
wondered how referrals were sent out and if there was a bias based on
relationships. My goal was to make this process more objective and fair in
perception and reality. In order to make sure referrals are distributed
fairly when a player calls our office we made an automated online form system
that staff will use or persons can use online on our web site. All persons that call in or go on our website will
be placed into an online form asking for contact info, what they are looking
for and what side of town they live on. The system automatically sends them a
welcome information letter with the facility list for the region or regions
they selected. We also have record of
all our referrals. This way no one club
is referred to based on a staff person’s opinion, but an objective list is sent
to the customer for them to choose. |